Spot & Stain Removal Information Legend Brands

FOR THE MOST COMPLETE CLEANING, ALWAYS FOLLOW THESE STEPS:
‒ Pre-inspect all areas to be cleaned and communicate with the customer
‒ Prespray areas to be cleaned
‒ Agitate prespray into surface (the use of an electrical agitation device such as the
Procaps Low-Moisture Cleaning Machine will increase the amount of suspended soil)
‒ Extract, neutralize and rinse all areas

SPOT & STAIN REMOVAL SEPARATES AMATEUR CLEANERS FROM PROFESSIONALS!
If normal cleaning doesn’t remove spots and stains, then use advanced stain removal techniques.

Identify
the stain by asking questions: What is it? What have you done to it?

KEY TERMINOLOGY:
‒ A spot adds a substance to the fiber.
‒ A stain adds color.

‒ Two categories of dyes:

NATURALLY OCCURRING, for example, coffee, red wine, etc.
SYNTHETIC DYES, e.g., Kool-Aid®, fruit drinks and sports drinks.
‒ Pigments, such as paint, make up, copier toner, paint, etc., are colors that
are not dyes and have to be treated differently.
Most spots that are not dyes and pigments can be removed
with normal cleaning.

ADVANCED STAIN REMOVAL TECHNIQUES:

Natural dyes (e.g., coffee and red wine):
After cleaning, apply Stain Exit (pH: 3.5) to the stained area and allow 10-15 minutes of dwell time. Stubborn stains may require multiple
applications.
Synthetic dyes (e.g., Kool-Aid®, fruit juice, etc.):
After cleaning, apply Red X It (pH: 5.22) to the stained area and allow 10-15 minutes of dwell time.
Unknown stain (i.e., not known if it is natural or synthetic):
‒ Use the Stain Exit process first and allow normal dwell time.
‒ After 10-15 minutes if the stain is moving, then continue that process.
‒ If the stain has not moved, rinse the area to remove Stain Exit, then apply Red X It and allow 10-15 minutes of dwell time.
Dried paint stains:
Apply Paint, Oil and Grease Remover (POG) and allow adequate dwell time, then rinse and extract.
Numerous applications may be required.
Makeup (e.g., lipstick, mascara, etc.):
First apply BioSolv® Booster to the stain and allow 10 minutes of dwell time. Then rinse thoroughly.
Pet stains and odors:
Just one product – Un-Duz-It Unleashed – totally eliminates odors from pet urine, feces and wet fur! Saturate affected floor area
including padding and underlayment with Unleashed (pH: 9.0). After one hour of dwell time, deep extract using cold or warm tap water(not hot). Use on carpet and upholstery, plus hard porous surfaces.